Returns policy
Last updated: November 2026
Sealed products
Any product with its original seal can be returned within 14 days of delivery.
Reaction or defect
If an opened product causes a reaction or is defective, send a photo within 7 days for a replacement or refund.
Not returnable
Opened products without a defect, unsealed fragrances, and personal tools after use.
Refunds
To the original payment method within 3–10 working days, or to a wallet for cash orders.